| Minimum Deposit | None | Maximum Deposit | None |
| Deposit Time | Varies | Withdrawal Time | 48h |
| Deposit Fee | Free | Withdrawal Fee | Free |
How to get started
1 Sign up with a Bitcoin exchange like Coinbase.
2 Purchase some Bitcoins. In your Coinbase account, select the "Buy/Sell" button on the left and choose your payment method (bank account or credit card). Enter the desired number of Bitcoins you would like to purchase and click "Buy Bitcoin"
3 After receiving your Bitcoin into your wallet, go to the Client Area Bitcoin deposit page.
4 From the drop down list, select to which account you wish to deposit using Bitcoin -- click Submit. This will generate a unique wallet address that you will use to send your Bitcoin.
5 Copy the Bitcoin wallet address that comes up on the next screen and go back into your Coinbase account. At the top left, click on your Bitcoin wallet and click the "Send Money" button on the top right.
6 Paste our Bitcoin wallet address you generated in step 4 into the top field that says "email or bitcoin address." Enter the amount of Bitcoin you wish to send. Click next and confirm your transaction.
7 Now that you have sent Bitcoin to our account, it takes a few hours for the Bitcoin network to send it over to us. We appreciate your patience. Immediately upon receipt of your coins, we will sell them at the prevailing market price at our exchange and your trading account will automatically be credited in your deposit currency.
Why is my deposit/withdrawal taking so long?
The bitcoin network is based on a supply and demand system, whose transactions are processed by hardware called "Bitcoin Miners". This hardware prioritizes transactions based on a number of variables, and periodically may incur a back-log of thousands of transactions also waiting to be processed alongside your own. When you send a bitcoin payment, you must patiently wait for the funds to be processed by the bitcoin network to their destination. Click here to see how many bitcoin payments are currently back-logged.
Similarly when you withdraw funds by bitcoin, you must wait for the bitcoin network to "Confirm" your transaction and thereby transmit the funds to your wallet. Once we process a withdrawal by bitcoin, it cannot be cancelled. To see the status of your bitcoin transaction in the bitcoin network go to Blockchain and enter your bitcoin wallet address to view any transactions pending on that wallet.
